As conflicts between high-rise apartment developers  and their residents increase, some developers are struggling to improve their professionalism in building management. Quynh Chau reports.

Developers and residents must follow regulations carefully

Ngo Quang Phuc, general director of Phu Dong Real Estate JSC, said that conflicts at high-rise apartment buildings mostly come from very small disputes. However, these small spats can escalate immensely and bring about negative consequences for both developers and buyers.
One of the most efficient solutions was to set up a special team of technicians to support residents 24/7. “All problems must be resolved as soon as possible in order to avoid escalating conflicts between developers and buyers,” he said.
Meanwhile at the Him Lam An Phu building located in District 9 of Ho Chi Minh City, developer Him Lam Land has managed to address resident demands before a dispute could arise.
According to Le Thi Bich Ngoc, deputy general director of Him Lam Land, complaints were made because the nearby paper mill was polluting some units at the building.
In order to avoid any dispute, Him Lam Land has decided to buy out the units impacted by pollution, or move residents to other units until the paper mill is removed from the vicinity.

Read more at VIR.